FREQUENTLY ASKED QUESTIONS

-How long will it take to complete my order?

The manufacturing process takes 6-12 weeks from the time your order is processed.

-Can I order a custom costume?

Yes, we are able to make unique patterns and designs based on your sketch, images, and/or preferences. For details visit our Custom Order page.

-How much is your shipping fee?

It depends on your country of residence. Shipping fee is charged per order, not per item.

-What is your return policy?

At this time we do not accept returns.

-How do you accept payments?

We accept all major Credit/Debit cards, PayPal, and Chase Quickpay. Please note that an additional 3% credit card processing fee will be added to all credit card payments.

Still have questions? Feel free to contact us!